Which topic should a technician cover to educate an end user during a virus removal process?

During a virus removal process, it is crucial to educate the end user about safety and security practices to prevent future infections. This involves discussing safe browsing habits, the importance of regular software updates, and the role of antivirus software. By covering end-user education, the technician empowers the user with knowledge to recognize potential threats and make informed decisions, ultimately leading to better security practices and a reduction in the likelihood of future virus infections.

Other topics, while potentially relevant in a broader context of technology and maintenance, do not directly address the immediate needs of the user during the virus removal process. System compatibility testing focuses on ensuring hardware and software work together, data backup procedures are about saving important information, and operating system installation is the process of setting up the OS itself. None of these specifically inform or educate the end user about managing or preventing viruses, which is the core intention during the virus removal process.