What upgrade method should a technician use to ensure applications and data are preserved when moving from Windows 8 to Windows 10?

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The most suitable method for ensuring that applications and data are preserved when transitioning from Windows 8 to Windows 10 is an in-place upgrade. This method allows for the installation of the new operating system over the existing one without causing loss of files, applications, or configurations.

During an in-place upgrade, most user data, installed applications, and system settings are retained, making it the preferred choice for users who want to keep their current environment intact while upgrading to a newer version of the operating system. This process typically involves running the Windows 10 installation setup from the existing operating system, which effectively upgrades the OS while minimizing disruption to the user's experience.

Other methods such as a clean installation or an unattended installation do not preserve user data or applications. A clean installation erases everything on the drive and installs the operating system as a fresh instance, losing all previous data and settings. An unattended installation, while automating the installation process, typically still requires a clean slate unless specific provisions are made to retain data, which is less common. Thus, for preserving applications and data during the upgrade, an in-place upgrade is the most effective solution.

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