What tool can a technician use to manage CPU utilization when a user’s laptop is running slowly?

Task Manager is the appropriate tool for managing CPU utilization on a user’s laptop when it is running slowly. It provides a user-friendly interface that displays real-time data on all running processes, along with their respective CPU usage. By accessing Task Manager, the technician can identify which applications or processes are consuming excessive CPU resources. This information allows for quick troubleshooting, enabling the technician to close applications that are overloaded, potentially resolving the performance issues the user is experiencing.

In contrast, MSTSC is primarily used for remote desktop connections and does not offer insights into CPU utilization. MSConfig, while useful for managing startup programs and services, does not provide the real-time monitoring capabilities needed to assess CPU performance instantly. PerfMon, or Performance Monitor, is more specialized and offers detailed performance data and metrics, but it requires more advanced configuration and understanding, making it less suitable for immediate use in a straightforward performance issue scenario. Thus, Task Manager is the best choice for quickly diagnosing and managing CPU usage situations.